SCOTT BURNS

5908 W. 55th Street Chicago IL 60638 | scotty.burns@comcast.net | 708.674.0801



CERTIFICATIONS

TECHNICAL EXPERTISE

  • Operating Systems: Windows Server 2008/2012/2016, VMware ESXi 5.0, Windows 7/10 Pro/Enterprise

  • Hardware: Dell, HP, Lenovo PC Workstations, Laptops and Servers, Thin-Clients, Cisco and Home Routers, HP ProCurve Network Switches, Local and Network Printers

  • Software: Active Directory (AD DS), Azure Active Directory, AWS S3, BMC Remedy, Cisco VPN, Citrix Receiver/WorkSpaces virtual desktops (VDI), Clonezilla Server, Dell/KACE Image Deployment, ER Ticket System, Google G Suite Admin Console, Hyper-V, IBM ManageNow, IIS, Kaseya VSA, MDT/SCCM Microsoft Deployment Toolkit 2012, Microsoft Office 2010/2013, LanSweeper, MalwareBytes, Norton A/V, Oracle VirtualBox, PowerShell, PuTTY, Remote Desktop Connection Manager, SCCM 2007, SharePoint, SonicWall VPN, Sumo Logic. TeamViewer, Trend Micro Office Scan A/V and Console, VMWare ESX, vCernter, vSphere

  • Networks/Protocols: LAN/WAN, WLAN, VPN, TCP/IP, DHCP, DNS, POP3, IMAP, HTTP(s)
  • PROFESSIONAL EXPERIENCE

    Extreme Reach, Inc | Chicago, IL
    IT Engineer | Feb 2017 – Present
    Barrister Global Services Network | Chicago, IL
    Senior Deskside Support Technician (Contractor) | Oct 2008 – Jan 2017
    IBM Global Services | Chicago, IL
    Deskside Support Technician (Contractor) | June 2005 – Sept 2008

    ACHIEVEMENTS

    EDUCATION


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